How It Started
Back in 2019, two friends working in Glasgow hospitality kept running into the same problem. People would ask us which espresso machine to buy for home, we would recommend something decent, and then six months later they would complain about poor customer service or machines sitting unused because nobody showed them how to dial in properly.
The equipment was fine. The support was not. Big retailers treated coffee machines like toasters - sell it, ship it, forget about it. We knew there had to be a better way.
So we pooled our savings, found a small unit in Renfrew with good parking, and opened Crematica. The idea was simple: sell machines we actually believe in, and stick around after the sale to make sure customers get what they paid for.
What We Stand For
Genuine Passion
We drink the same coffee we sell. Every machine in our showroom gets used daily. If we would not put it in our own kitchen, we will not recommend it for yours.
Honest Advice
Sometimes the right answer is "you do not need to spend that much" or "this machine is overkill for your workflow." We would rather lose a sale than sell you something wrong.
Long-Term Thinking
A customer who comes back in five years for an upgrade is worth more than a quick upsell today. We build relationships, not transactions.
The Renfrew Showroom
Our 1,200 square foot space on Paisley Road is not fancy, but it works. Most importantly, every machine on display is plumbed in and ready to pull shots.
Working machines from 8 major brands
Fresh beans from local Scottish roasters
Side-by-side taste comparisons
Free parking directly outside
No pressure, no commission-based staff
Bring your own beans if you like. We want you to taste how machines perform with coffee you actually drink at home.
Plan Your VisitMilestones
Doors Open
Crematica launches with 4 machines on display and a lot of optimism. First month sales: two grinders and a kettle.
Unexpected Growth
Lockdowns push home coffee culture mainstream. Website orders increase tenfold. We hire Sarah to handle volume.
Service Workshop
Open dedicated repair space behind showroom. Now handling warranty work and restorations in-house.
Commercial Expansion
Start supplying small cafes and offices. Partner with three Scottish roasters for machine-and-bean packages.
Where We Are Now
Still in the same Renfrew unit, still obsessing over extraction ratios, still here when you need us.
Ready to Find Your Machine?
Whether you are upgrading from a pod system or speccing out a cafe, we are here to help. Drop by the showroom, give us a ring, or browse what we stock.